🔃 Return Policy – Let's Sweat It Out

At Let's Sweat It Out, your satisfaction is our top priority. We want you to shop with confidence, and if you're not completely satisfied with your purchase, we're here to help. Please read our return policy below for complete details on returns, exchanges, and refunds.

🔃 Return Eligibility

  • Returns must be requested within 14 days of delivery.
  • We accept returns for defective, damaged, incorrect items, or customer reasons such as ordering the wrong item or changing your mind.
  • Products must be unused, unwashed, in their original condition, and returned in the original packaging.
  • Items showing signs of misuse, excessive wear, or damage caused by the customer may not qualify for a refund or exchange.

📦 How to Request a Return

To begin the return process, please contact our customer support team using the information below.

Email: support@letssweatitout.com

Required Information

  • Your order number.
  • A brief explanation of why you would like to return the item.
  • Photos of the product if it is damaged, defective, or incorrect.

Once we receive your request, our support team will review the information and provide detailed return instructions within 1–2 business days.

🔍 Return Inspection

  • All returned products are carefully inspected upon arrival.
  • Items must meet our return requirements before a refund or exchange is approved.
  • If the returned product does not meet the return conditions, it may be returned to the customer.

🚚 Return Shipping

Defective, Damaged, or Incorrect Items

  • Free return shipping.
  • A prepaid return shipping label will be provided.

Customer Returns (Change of Mind, Wrong Item, Wrong Size, etc.)

  • The customer is responsible for return shipping costs.
  • A prepaid return label is not provided for customer preference returns.

Restocking Fee: None

🔁 Exchanges

Yes, we accept exchanges.

If you received a damaged or defective product, or simply need a different size or replacement, please contact us before returning the item.

Email: support@letssweatitout.com

Phone: +1 (202) 725-7658

Once your exchange request has been approved, our support team will provide step-by-step instructions. Exchange delivery times may vary depending on product availability and your shipping location.

💰 Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

📞 Contact Information

If you have any questions regarding returns, exchanges, refunds, or your order, please contact our customer support team.

Email: support@letssweatitout.com
Phone: +1 (202) 725-7658
Address: 1211 23rd St NW
Washington, DC 20037
United States