Refund policy

Last Updated: 10 October ,2026

At Let's Sweat It Out, your satisfaction is our top priority. We want you to shop with confidence. If you are not completely satisfied with your purchase, please review our return policy below for complete details on how to process a return, exchange, or refund.

1. Return Eligibility & Window

You have 30 days from the date of delivery to request a return.

To be eligible for a return, the product must meet the following conditions:

  • The item must be unused, unwashed, and in its original condition.

  • The item must be returned in its original packaging with all tags attached.

2. Return Shipping Costs & Fees

The cost of return shipping depends on the reason for the return:

Defective, Damaged, or Incorrect Items

  • Cost: Free return shipping.

  • We will provide a prepaid return shipping label if the item arrived damaged, defective, or if we sent the wrong product.

Customer Remorse (Change of Mind, Wrong Size, etc.)

  • Cost: The customer is responsible for paying all return shipping costs.

  • We do not provide prepaid return labels for customer preference returns. You must ship the item back to us using a carrier of your choice.

Restocking Fee: We do not charge any restocking fees ($0.00).

3. How to Request a Return

To initiate a return, you have two convenient options:
1.Via Email: Please contact us at support@letssweatitout.com with your order number and reason for return. We will respond within 24 hours with detailed return instructions.

2.Via Phone: Call our customer service team at  +1 (202) 725-7658 with your order number and reason for return. Our representatives are available during business hours to assist you.

Please do not send your item back before receiving authorization. Once your return is approved, you will receive detailed instructions on how and where to send your package. We recommend using a trackable shipping method.

Returns must be sent to: 1211 23rd St NW, Washington, DC 20037, United States

Items sent back without first requesting a return will not be accepted.

4. Exchanges

Yes, we accept exchanges. If you need a different size, color, or a replacement for a defective product, please contact us at support@letssweatitout.com before returning the item.

Once your exchange request is approved, our team will provide step-by-step instructions. Exchange delivery times will vary depending on your shipping location and product availability.

5. Refund Processing

All returned products are carefully inspected upon arrival. Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund.

If approved, your refund will be processed and applied to your original method of payment. Please allow 10 business days for the funds to appear in your account, depending on your bank or credit card provider's processing times.

6. Contact Information

If you have any questions regarding returns, exchanges, or refunds, please contact us: